/* Feedback / ticket page */

.feedback-section {
  padding: 24px 0 80px;
}

.feedback-card {
  border: 1px solid var(--card-border);
  background: var(--card-bg);
  border-radius: 18px;
  box-shadow: var(--shadow-sm);
  padding: 22px 22px 24px;
}

.feedback-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
  margin-bottom: 18px;
}

.feedback-title {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 16px;
  font-weight: 900;
  color: var(--text-primary);
}

.feedback-count {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  height: 22px;
  min-width: 28px;
  padding: 0 8px;
  border-radius: 999px;
  border: 1px solid var(--border-color);
  background: var(--bg-tertiary);
  color: var(--text-secondary);
  font-size: 12px;
  font-weight: 900;
}

.feedback-actions {
  display: flex;
  align-items: center;
  gap: 12px;
}

.feedback-btn {
  height: 34px;
  padding: 0 14px;
  border-radius: 999px;
  border: 1px solid transparent;
  cursor: pointer;
  font-size: 13px;
  font-weight: 900;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  white-space: nowrap;
}

.feedback-btn:disabled {
  opacity: 0.65;
  cursor: not-allowed;
}

.feedback-btn-primary {
  background: var(--primary-color);
  color: var(--text-white);
  box-shadow: var(--shadow-primary);
}

.feedback-btn-primary:hover:not(:disabled) {
  background: var(--primary-hover);
  box-shadow: var(--shadow-primary-hover);
}

.feedback-btn-secondary {
  background: transparent;
  color: var(--text-secondary);
  border-color: var(--border-normal);
}

.feedback-btn-secondary:hover:not(:disabled) {
  background: var(--nav-hover);
  color: var(--text-primary);
  border-color: var(--border-hover);
}

.feedback-empty,
.feedback-state {
  border-radius: 16px;
  border: 1px solid var(--card-border);
  background: var(--bg-secondary);
  padding: 26px 22px;
  text-align: center;
}

.feedback-login {
  padding: 22px 0 10px;
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 20px;
}

.feedback-login-title {
  font-size: 28px;
  font-weight: 950;
  letter-spacing: -0.02em;
  color: var(--text-primary);
}

.feedback-login-desc {
  max-width: 52ch;
  font-size: 15px;
  color: var(--text-secondary);
  line-height: 1.7;
}

.feedback-empty-title {
  font-size: 18px;
  font-weight: 900;
  color: var(--text-primary);
}

.feedback-empty-desc {
  margin-top: 6px;
  font-size: 13px;
  color: var(--text-secondary);
  line-height: 1.6;
}

.feedback-state.error {
  border-color: rgba(239, 68, 68, 0.25);
}

.feedback-state-text {
  font-size: 13px;
  color: var(--text-secondary);
  line-height: 1.6;
}

.feedback-state.error .feedback-state-text {
  color: var(--danger-color);
  font-weight: 700;
}

.feedback-state .feedback-btn {
  margin-top: 14px;
}

.ticket-table-wrap {
  border-radius: 16px;
  border: 1px solid var(--card-border);
  background: var(--bg-primary);
  overflow: auto;
}

.ticket-table {
  width: 100%;
  min-width: 1120px;
  border-collapse: separate;
  border-spacing: 0;
}

.ticket-table th,
.ticket-table td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--card-border);
}

.ticket-table th {
  background: var(--bg-secondary);
  color: var(--text-tertiary);
  font-size: 12px;
  font-weight: 900;
  text-align: center;
  white-space: nowrap;
}

.ticket-table td {
  font-size: 13px;
  color: var(--text-secondary);
  vertical-align: middle;
}

.ticket-table tbody tr:hover {
  background: var(--nav-hover);
}

.ticket-table tbody tr:last-child td {
  border-bottom: none;
}

.ticket-status {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  font-size: 12px;
  font-weight: 900;
  padding: 4px 10px;
  border-radius: 999px;
  border: 1px solid var(--border-color);
  background: var(--bg-tertiary);
  color: var(--text-secondary);
}

.ticket-status.status-open {
  background: var(--warning-light);
  border-color: rgba(245, 158, 11, 0.35);
  color: var(--warning-color);
}

.ticket-status.status-processing {
  background: rgba(0, 102, 255, 0.12);
  border-color: rgba(0, 102, 255, 0.26);
  color: var(--primary-color);
}

.ticket-status.status-done {
  background: var(--success-light);
  border-color: rgba(16, 185, 129, 0.35);
  color: var(--success-color);
}

.ticket-status.status-ignored {
  background: var(--bg-tertiary);
  border-color: var(--border-color);
  color: var(--text-secondary);
}

.ticket-col-time,
.ticket-col-status,
.ticket-col-type,
.ticket-col-page-title,
.ticket-col-page-url,
.ticket-col-att,
.ticket-col-id {
  text-align: center;
  white-space: nowrap;
}

.ticket-col-time {
  font-size: 12px;
  font-weight: 800;
  color: var(--text-tertiary);
}

.ticket-col-type {
  font-size: 12px;
  font-weight: 900;
  color: var(--text-secondary);
}

.ticket-col-att {
  font-size: 12px;
  font-weight: 900;
  color: var(--text-tertiary);
}

.ticket-col-id {
  font-size: 12px;
  font-weight: 900;
  color: var(--text-tertiary);
}

.ticket-col-page-title {
  min-width: 220px;
  max-width: 320px;
  font-size: 13px;
  font-weight: 900;
  color: var(--text-primary);
  line-height: 1.4;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.ticket-page-url {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  max-width: 100%;
  font-size: 12px;
  font-weight: 800;
  color: var(--text-secondary);
  text-decoration: underline;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  line-height: 1.4;
  vertical-align: middle;
}

.ticket-col-page-url {
  min-width: 240px;
  max-width: 360px;
  overflow: hidden;
  text-overflow: ellipsis;
}

.ticket-page-url:hover {
  color: var(--primary-color);
}

.desc-cell {
  max-width: 420px;
  font-size: 13px;
  color: var(--text-secondary);
  line-height: 1.6;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
  word-break: break-word;
}

.desc-cell.is-expanded {
  display: block;
  -webkit-line-clamp: initial;
  -webkit-box-orient: initial;
  overflow: visible;
}

.desc-toggle {
  margin-top: 6px;
  padding: 0;
  border: none;
  background: transparent;
  cursor: pointer;
  font-size: 12px;
  font-weight: 900;
  color: var(--primary-color);
  text-decoration: underline;
}

.desc-toggle:hover {
  color: var(--primary-hover);
}

@media (max-width: 768px) {
  .feedback-section {
    padding: 18px 0 60px;
  }

  .feedback-card {
    padding: 16px 14px 18px;
    border-radius: 16px;
  }

  .feedback-actions {
    width: 100%;
    justify-content: flex-start;
    flex-wrap: wrap;
  }
}